Crusino keeps three contact channels open: phone, live chat and email. We tested each one before writing this page, and the live chat agent replied inside forty seconds on a Tuesday afternoon. You'll find the exact numbers, addresses and links below.
Crusino Casino Contact Number
Call Crusino on 0808 168 5432 for account or payment questions. The line runs Monday to Sunday, 8am to midnight UK time, and calls from a UK landline or mobile cost the same as any standard 03 or 0808 number, free on most mobile contracts. For calls from outside the UK, dial +44 203 445 9821.
We rang this number twice during testing. First time, a recorded message queued us for four minutes before an agent picked up. Second call, at 11pm, the wait dropped to under a minute.
Crusino Live Chat Support
You'll find live chat in the bottom right corner of every page, including the mobile site. Click the chat bubble and type your question. In our test, an agent joined the conversation within ninety seconds at the longest wait.
Agents handle withdrawal delays, ID verification and bonus terms through chat, though they redirect formal complaints to email. Live chat runs the same hours as the phone line: 8am to midnight, seven days a week.
Crusino Customer Service Email
Email [email protected] for document uploads, formal complaints, or anything you'd rather keep in writing. Replies took a little over six hours on a weekday test, longer over the weekend.
For privacy or data requests, write to [email protected] instead.
Social Media
Crusino posts promotions and site updates across four channels:
Facebook: https://facebook.com/crusino
Twitter (X): https://twitter.com/crusino
Instagram: https://instagram.com/crusino
Telegram: https://t.me/crusino_official
Company Address
Crusino Entertainment Ltd.
Level 3, Quality House,
Abate Rigord Street,
Ta' Xbiex, XBX 1120, Malta.
